Coronavirus Update

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Cayman Auto Services IS REMAINING OPEN

Following the government announcement on 4^th January regarding Lockdown 3.0, we would like to inform our customers that Cayman Auto Services is remaining open. All existing appointments will be honoured.

For new bookings and enquiries our helpful team are on hand, so please continue to telephone the office and email us using our website contact forms.

To help protect our customers and staff we have implemented new safety measures. All appointments will be “non-contact”, with our waiting rooms and toilet facilities closed. On arrival all customers are required to leave their keys in the designated “Key Box” and notify staff of your arrival through our intercom systems.

We would also like to remind you that facemasks are mandatory when visiting.

We wish all our staff, customers and suppliers good health in these unprecedented times and would like to thank you for your continued support.

eveerdivad

18:21 12 Jan 19

Very efficient. Great contact. Took my convertible mini in today at 830am sat in a cafe for a couple of hours having breakfast came back all sorted. Works a treat. Would highly recommend these guys. Really friendly too. Thanks again. Dave

Alan Whitmore

13:22 12 Sep 18

Job on Audi A4 convertible completed quickly. Previously non-functioning roof now fully opens and I have option to return for further associated repairs to be carried out at a later date. Kept updated during my wait and regularly offered tea and coffee. No hesitation in recommending their service. Thank you Cayman Auto Services! Alan W

Richard Soper

14:06 30 Aug 18

I was dealt with by the owners Jenny & Adam who carefully explained CLK's have an issue whereby when the front seal starts to deteriorate, rain builds up and runs into the gutter area above the windows passenger and driver where it can leak from. This makes perfect sense. I opted to get the seal only done as this was also broken. I understand there is no guarantee as this may not fix the issue. Fingers crossed and if it does not I will return and get the front seal and roof done. They gave me a good feeling of a very experienced business, with good business sense and a refreshing approach to dealing with my initial complaint during their holiday period.

Paul W

12:26 07 Aug 18

Highest praise. Great workmanship, half the price of VW (& quicker) and ALL the staff were really pleasant. Have had to wait a couple of months for a downpour to check the seals for leaks - all fine, of course. Very, very pleased.

Andrew Chapman

18:20 09 Nov 18

Excellent service, sorted out the rattle on my volvo c70 roof in no time and even offered to pick me up from the town centre when it was done. Many Thanks.

malcolm gorley

16:33 05 Feb 19

These people are experts and knowledgable regarding any convertible roof problems, the go-to place to fix a convertible roof, lucy who i spoke to was extremely helpful and informative, well done. +++++

Ellie Dadkhah

03:42 25 Feb 19

Brilliant at sorting out cabriolet roof problems when main dealerships fail! Well worth the 200 mile round trip.

Jimmy Khan

15:04 26 Feb 19

Outstanding customer service from Adam, Jenny and the team. Would throughly recommend from JK Cars Cabriolet Specialists.

Matthew Ashby

15:10 27 Feb 19

Simply the best company to work on your Convertible . Great knowledge and very helpful

S Dagnell

09:22 03 Mar 19

By far, the best service I have ever encountered in my life. So professional and great at what they do. Kept fully informed of what processes were being used and what had been achieved. Thank you guys! Excellent!

Mohammed Al-Sabti

08:51 30 Aug 19

Back in March 2019 the roof of my BMW Z4 failed. I took my car to Adam to diagnose and fix. He managed to fix it within a few hours and the cost was more than half of BMW! AMAZING! - This week the roof of my car failed again. I went back to Adam so he can have a look. He told me it is very unlikely the same issue would have arisen in this short time and it might be a new fault which would need repair and that would be a new cost. Within 2 hours he called me and told me the car was fixed at no charge as a gesture of good will as i supplied my own micro switch to fix it. I cannot tell you how much of a nice guy Adam is and how amazing Cayman Autos are! This is the best garage to fix convertible roofs PERIOD! If i could give more than 5 stars i would! HIGHLY RECOMMENDED!!!!!!!! A++++++++++++++++++++++++++++++++++++++

Nelson Almeida

11:31 18 Jun 19

Highly recommended for any repairs related to cabriolet roof or sun roof issues. Quick, knowledgeable, efficient, a pleasure to deal with. Used then several times for various repairs and service has been exemplary each time.

Liam Quashie

14:27 10 Apr 19

Was recommended to take my car there by a mate. The price was reasonable and they had it back to working nicely. However, when I received my car back they had washed it and most scratches had been cleaned off, buffed out and even touched up. I was amazed and very thankful as this was something I did not request but took a weight off me to get it done. So i am very very happy and would highly recommend.

South West Automotive

18:50 19 Aug 19

Absolutely incredible service! Our Saab 9-3 Aero had been to two garages previously with no solid diagnosis or repair. Caymen Auto's managed to diagnose AND repair the problem all in the same day! Superb service, don't waste your time going to other garages for convertible roof problems!

Med Nejad

12:17 20 Sep 19

Sometimes you can get to know the character and culture of a company when things don't go smoothly. I had an intemittent issue with the electric hood of my 1998 BMW Z3. I left my car with Cayman Autos and a couple of days later I was told the problem was an electric contact and it had been replaced. I paid £170 and drove off, only to find that the problem still persisted and the hood only worked occasionally. This wasn't the fault of the engineers at Cayman. Finding a fault with a failed item is much easier than an intermittent fault and this was brought to my attention. To cut a long story short, I had to take my car back to caymans 3 times and they tried to fix the issue but it was on the final occasion in late August, the problem which I was told was a wiring fault was finally resolved by Adam who I must say is an asset to his company. I wasn't charged any extra money and in my view Adam's persistance saved the day. Despite the fact I had to go back to Cayman three times, Adam was always polite and curtious. I have no hesitation in recommnending Cayman Autos. In a world where human contact is a rarity in commercial life and computer generated ansaphones make us feel like mere numbers, it's good to find a company that has a personal touch and a soul. Thank you Cayman Autos and especially thank you Adam.

Neil Thompson

20:39 28 Oct 20

Problem with my BMW series 4 roof only after one week of ownership! Error code telling my roof is not locked, with constant warning beep! Due to go Cornwall the next day, so Cayman slotted me in for an early appointment the day before at short notice. All error codes cleared, and so far so good fingers crossed. Update: 27.10.2020 As expected (and discussed with Adam), a return visit was required as the same fault code reappeared. This time it was evident that a faulty microswitch was causing the fault. Adam got to work on it right away, and a couple of hours later it was all fixed. Quite a way to travel, but well worth it as these guys are THE specialists. Credit to the ladies in the Office as well, as really super helpful and friendly. 100% recommended.

Debbie Brazil

12:40 21 Oct 20

Visited after issues with my A5 roof and being told by a local company to simply get a new roof I found these guys. Within a few hours they diagnosed the fault and had a plan in place to fix it for a 3rd of the price! Within 2 days my roof was working and the rear window was rebonded which I was told couldn't be done by the local guy. Thanks Cayman Autos! I will be spreading the word and I know where to come in the future :)

Alan

15:23 22 Sep 20

This place is great. Had problem with Z4 roof. BMW didn't really know the problem. Came here, sorted, fast service and good price. Staff are very friendly. Highly recommended

Mark Dodson

19:43 16 Oct 20

Very helpful bunch of people who diagnosed and fixed a wiring issue with my Aston roof. Very pleased with service and expertise. Thanks.

Peter Nicholls

12:42 05 Sep 20

Succeeded in fixing my roof where others failed. The reception is a bit unnerving. You can only talk to them via intercom and leave your keys in a cardboard box because of the Covid. Non the less they are absolute experts. The technician explained everything about my repair on collection. I would definetly recommend Cayman Auto.

Coronavirus Update

Cayman Auto Services IS REMAINING OPEN

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